Return Policy
ALL SALES ARE FINAL. Since all sales are final and there is no refund, it is important that you verify the part prior to checkout. if you are unsure, please contact our customer service team for assistance. When you hit the "SUBMIT" button to place your order, you are agreeing to the terms and conditions of the sale.
Shipping and Handling
When you place an order, the shipping costs include shipping and handling based on the part and your location. The shipping rates for items we sell are weight-based. The weight of any such item can be found on its detail page. Please also note that we use USPS as our main shipping carrier. We can ship to a P.O. box but if you have a physical address with a mailbox #, please include it, otherwise, it will get returned. On occasion we may use UPS if the item is large and heavy. If you are unsure, please contact us at: customerservice@gxioutdoorpower.com.